Zendesk’s August 2025 release summarised for SMBs.

From AI agents that handle email and web form tickets, to easier knowledge base management, to new security tools that protect customer data.For small teams, these changes mean less admin work, smarter automation, and enterprise-level CX without the enterprise budget.

👉🏻 Get the full story here: https://a-little-bit-of-zen.com/insights/what-smbs-need-to-know-from-zendesks-august-2025-updates/

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