How Our Pricing Works
The plans shown below are designed as a simple subscription model for Zendesk Administration services, giving you access to expert support without the overhead of hiring full-time staff.
Each plan provides a clear, predictable monthly fee so you always know what to expect without surprises. Our goal is to make Zendesk expertise accessible, flexible, and easy to budget for, whether you need light-touch support or ongoing optimization.
For project-based consultancy or one-off initiatives, please reach out via our contact page. These are scoped and priced separately to match your specific requirements.
Zendesk Licensing
As an official Zendesk Partner, we can procure and manage your licenses on your behalf. This is often more cost-effective and gives you one less thing to worry about . We’ll also take care of your annual renewals so you can stay focused on your business.
Pricing
Light
Designed for teams with minimal changes or those who simply want an extra layer of expert backup. Ideal for keeping Zendesk maintained, secure, and running at its best without overcommitting.- 2 hours per month of certified Zendesk administration.
- Unused hours don't roll over.
- No minimum contract.
- Cancel anytime with 30 days’ notice.
- Standard hourly rates for larger projects beyond monthly quota.
Standard Plan
Our best-value package, designed for those who want ongoing expert support to continually improve their Zendesk. Perfect for ensuring your platform is optimized, automated, and aligned with best practices.- 4 hours per month of certified Zendesk administration.
- Monthly check-ins and recommendations for improvements.
- Unused hours roll over (up to 3 months).
- Priority scheduling for admin requests.
- Cancel anytime with 30 days’ notice.
- Access reduced hourly rates for larger projects beyond monthly quota.
Custom
Tailored for larger or fast-scaling teams with complex requirements. This plan adapts to your unique needs and provides flexible, on-demand expertise at scale.- Bespoke monthly hours and services.
- Strategic support, advanced integrations, and automation design.
- Flexible billing (hourly or retainer).
- Dedicated account manager for coordination.
- Custom terms & conditions.
Reach out
Let us know about your project requirements below or book a call using our online calendar.