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Migration Services

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The Challenge

Seamlessly migrate your data from a wide range of third-party systems with our expert services.  Migrations can get really messy really quick.  However, the benefits (when done correctly) are immense.

We will analyse your source platforms and data and give you an honest, professional opinion on how much to migrate, how and when.

Our most common migrations include:

  • Jira Service Management

  • Salesforce

  • ServiceNow

  • Freshdesk
  • Zoho

  • File-based imports

  • Emails (Gmail, Outlook, etc)

We also specialise in importing user data from your CRM, emails, raw file-based data, and many other sources.

Let us handle the complexities of data migration so you can focus on what matters most.

Data migration’s are messy, complex things.  And no two are the same!

Zendesk Migration Service

Benefits

  • Preserve historical data: Maintain access to past customer interactions and records for continuity.
  • Enhanced customer support: Provide agents with complete historical context to resolve issues more effectively.
  • Improved analytics: Utilise comprehensive historical data for better trend analysis and reporting.
  • Seamless transition: Ensure a smooth transition to Zendesk without losing valuable information.
  • Consistency in service: Deliver a uniform customer experience by integrating legacy data with current operations.
  • Informed decision-making: Leverage historical insights for strategic planning and improved customer strategies.
  • Compliance and record-keeping: Meet regulatory requirements by retaining essential historical data within a robust support platform.
  • Artificial intelligence: Allows Zendesk Advanced AI to leverage a deeper richer set of data to help your agents and automation.

Reach out

Let us know about your project requirements below or book a call using our online calendar.

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