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This section is a growing collection of hand-crafted articles, code samples, step-by-step guides and valuable re-usable resources for your CX leaders team members.

Zendesk AI Agents in 2 minutes or less
Let's break AI Agents down in a 2-minute read so you can get on with implementing some really useful features on your Zendesk support platform.

Pro Tip: Allow Requesters to Solve Their Tickets
The Mark as Solved button is already built into the default Zendesk Copenhagen theme but is often removed in custom themes or when the default theme is customised.