Welcome to our
Premium Insights
This section is a growing collection of hand-crafted articles, code samples, step-by-step guides and valuable re-usable resources for your CX leaders team members.
Managing Zendesk Orgs Through Google Sheets
If you have a lot of organizations/customers in Zendesk it can be a daunting, manual task if you need to administer them. Learn how to bulk import or update your orgs using only Google Sheets.
Export Organizations To Google Sheets
Learn how to export your Zendesk organizations/customers to Google Sheets via Zendesks API.
Import Users via API & Google Sheets
Out of the box, Zendesk has a user import feature but it is limited when either creating new users or updating existing ones. This article gives you all you need to easily import users using Google Sheets.
Exalate & Zendesk Sync: What's it really like?
Understand the challenges of using Exalate to sync between Zendesk and other platforms.